Old movies do a fantastic job of depicting how different day-to-day business operations once were. Hand-written messages left on desks, blinking voicemail boxes, file cabinets filled to the brim, managers scrambling from room to room attempting to resolve a problem.
Though the office life may have been a bit more vibrant in the past, it was also often unmanageable and time-consuming. It was much easier for important documents to go missing, notes to be lost, and voicemails to go unanswered with little accountability.
With progress in technology systems and the rise of business intelligence, enterprises have been able to eliminate many of these non-streamlined practices. Though phones and notes are still used to an extent, paper documents have in many cases been completely digitized.
Workflows are streamlined, allowing organizations across the United States to ramp up productivity and improve their quality of outcomes.
Read ahead to learn the top advantages of automating processes in the workplace.
Impact of Automation on the Workplace: 1. 1 in 4 jobs will face displacement caused by automation by 2030.
2. Transportation, automotive, and manufacturing sectors are most impacted by automation.
3. Over 2 million industrial robots will enter service by 2021.
8 Advantages of Automating Business Processes
Most businesses have employed some form of self service automation to replace one or more repetitive and labor-intensive processes. Implementing automation helps to cut back on operating and labor costs so small to mid-sized businesses can save resources and time, resulting in larger profit margins.
Automating a workflow(s) boosts efficiency and productivity in the workplace as utilizing a software tool to manage and organize large quantities of information streamlines day-to-day operations.
Globalization and the utilization of technology by large organizations have made it much more difficult for small to mid-sized businesses to maintain a competitive edge if they continue to use manual processes.
Though it can be expensive to automate business processes, operating in a leaner capacity by automating manual processes is well worth the cost. Here are the top 8 advantages of automating manual business processes-
1. Increases Productivity
Robotic process automation completes a task up to 70% faster than a person can. As a result of this boost in efficiency, day-to-day operations are much more streamlined.
Because software tools complete meticulous and labor-intensive work, the organization can ensure their biggest talent is put to the best use. This helps to increase the organization's overall operational effectiveness, which contributes to a higher quantity of deliverables, resulting in bigger profit margins.
2. Improves Communication
Before process automation tools, employees primarily communicated through phone calls and conversations. Employees who worked for a company with multiple business units and locations had a much more difficult time collaborating with others to complete a task. Furthermore, information was easily lost or stolen which contributed to a decrease in overall operational efficiency.
Workflow automation tools such dashboards use a platform that displays real-time information. Any new inputs or changes are immediately uploaded into the system, allowing everyone to know exactly what is happening at all times. As a result, there's not as much need for phone calls or conversations to collaborate on solving problems.
3. Saves Time and Money
Implementing business process automation allows an organization to spend time on elements that add measurable financial value. Because productivity and efficiency increase, the company can focus on innovation and growth rather than improving workflows and internal processes.
Organizations can lose thousands to millions per year due to human error. Experts estimate that an enterprise with 1100,000 employees loses an estimated 62.4 million a year due to simple and careless mistakes. While technology isn't perfect, utilizing an automated software solution vastly diminishes the chance of making a mistake, resulting in reduced waste and more resources to use in other areas.
4. Enhances Quality
Automated processes standardize actions in the workplace. It makes certain that every task is performed identically, minimizing the potential for human error. As a result of this consistency and lack of deviation, the quality of deliverables improves dramatically and so will customer satisfaction. There won't be as much need to handle customer complaints, returns, and other problems.
Another benefit is that improved consistency makes it easier to develop additional high-quality featured products in a timely and cost-efficient manner. In other words, when businesses spend less time resolving bottlenecks, handling customer service, and streamlining workflows, they have more time to innovate and develop new items.
5. Enlarge Visibility
Organizations can employ a business automation software system such as a dashboard to increase visibility. Everyone in each business unit can view and monitor their individual and company performance. The management team can develop a set of KPIs so each team knows exactly what they need to do to meet key objectives.
Many dashboards even allow users to view personal performance and assess tasks to complete for the day. As a result, the company can improve project management, hold everyone accountable, and increase productivity.
6. Improve Efficiency of Task Management
Stakeholders involved in any task can access and gain visibility into the entire automated process. Rather than using emails or phone calls to contact other business units to see the status of a project, managers can simply perform a few clicks to gain the necessary insight.
Furthermore, authorized individuals can receive alerts and reminders on their phones/laptops when there's a status update or change in the system. This prevents the information from getting lost while ensuring everyone is on the same page at the same time.
7. Increase Trust in Operational Process
Users have to abide by strict guidelines to process actions or upload/manage a document in an automated system. This prevents an employee from missing a set of requirements or forgetting to include an essential document when completing a task.
Because pre-programmed requirements are built into the automated system, workers don't have to be concerned about the authenticity of the data they see. For these reasons, the organization can rest assured in the reliability and strength of the automated system.
8. Increase Customer Contentment
Because deliverables are more consistent and quality with management software in place, customers will place more trust in the organization's brand. They will have confidence that the company will do what is required to perform a job correctly.
Furthermore, clients won't feel the need to contact customer service as often for a return, complaint, or refund. The entire customer service department can also be streamlined with an automated system, allowing clients to quickly receive the answers needed when they do call.
What the Experts are Saying About Automation: Automation applied to an inefficient operation will magnify the inefficiency. - "Bill Gates"
In conclusion, here are the top benefits of business process automation-
- Automating a workflow(s) boosts efficiency and productivity in the workplace as utilizing a software tool to manage and organize large quantities of information streamlines day-to-day operations.
- Business process automation increases productivity because software tools complete meticulous and labor-intensive work, allowing the organization to ensure their biggest talent is put to the best use.
- Process management improves communication as workers no longer have to communicate through phone calls or conversations to complete a project.
- Because business process management solutions increase productivity and efficiency by automating meticulous tasks, the company will save resources, time, and money.