Many books have been written on human dependence on technology and the rise of artificial intelligence. The 1950s envisioned a world where men and women came home to a kind-looking robot greeting them at the front door. Though some predictions in these stories were eerily accurate, some writers didn't consider the vast importance that robots and management software would have in the workplace.
The automation market and software business solutions have become essential for businesses that want to maintain a competitive edge and stay relevant and optimize workflow management.
Process management software and the increase in process mapping across various industries is a pattern that is here to stay. As robotics and automating processes continue to evolve, companies across the United States are scrambling to adjust.
Here are the expert's best business AI predictions-
Business Process Automation Trends
As user-friendly business intelligence evolves and companies seek ways to cut labor costs, implementing automation has been a growing trend.
Experts agree that there is no sign that this pattern will slow down. In the next year, artificial intelligence and robotic process automation growth should eclipse the technology market. Here are some startling statistics on business process management software trends-
- The BPA market size is expected to reach 1.4 billion dollars by the end of 2020
- The BPA market is expected to increase at an annual growth rate of 33.6% from 2020-2027
- The number of industrial robot jobs increased by 14% in 2020.
- Transportation, storage, and manufacturing are the industries most affected by automation and business management software.
- 33% of new jobs in the U.S. are for positions that did not exist 25 years ago, due to automation.
Unfortunately, the businesses that have adopted BPM software have encountered challenges along the way. Re-evaluating, understanding, and implementing these technologies on a large scale takes an organization-wide effort.
Furthermore, as more companies maintain a competitive edge by employing automation, other organizations will be forced to replace more manual processes as well. Without a set of strategies in place to adjust for these changes coming in the next few decades, some will be left behind.
Here are the top business process automation trends and what they mean for the future of BPA-
1. Businesses Will Struggle to Prepare for BPA
Organizations are adopting business process management at a rapid rate. By the end of 2020, there will be 2.4 billion dollars in software sales. Particularly, robotic process automation is the fastest-growing software solution in the entire market. RPA refers to a technology that allows the user to configure automation process software, or a robot, to emulate human action to complete a business process.
Unfortunately, few organizations have adequately scaled their automation technology to handle an RPA solution. Even businesses that have experience in RPA systems maintain less than 10 robots. Only 2% of companies have been able to scale up with more than 500 robots.
Most organizations are struggling to leverage their current robots to ensure they receive a return on investment. As a result, companies will have to strategize to use their robots in the best capacities to improve the most essential processes. Otherwise, the investment is not worth the risk.
2. RPA Implementation Strategies Will be Essential
Building and programming an automation robotic solution to automate processes takes time and resources. In many circumstances, companies have had to spend more time training workers to handle the robots or fix them.
This has created a paradox in which the robot is adding to the very problem the organization was trying to solve by using it.
Some have even increased their labor force to manage an entirely new slew of workflows that didn't exist before implementing the robot. Experts believe that enterprises will employ a wider scope of solutions other than robots to automate workflows.
3. There Will Be an Increase in Process Discovery
More organizations will vet activities to see which ones can potentially be automated with cloud based management tools. This requires decision-makers to map out activities correlated to the process, determining how each one functions, and outlining it.
Without studying these business management processes in detail, organizations can't design and program their robots to maximize utilization rates.
Fortunately, there are many software business process tools available to map out workflows, analyze processes, and pinpoint inefficiencies. This can help ensure success when it's time to implement BPA.
4. Organizations Will Pinpoint Ill-Conceived Processes
Though organizations are eager to use an intelligence machine to replace a manual process, they first need to review the actual process itself. Unfortunately, the best piece of software can't fix a poorly conceived process.
Utilizing an overarching modeling design to solve business needs can help to identify inefficient processes and improve decision making before automating them.
Before using an automation tool, companies should ask themselves what problem they are trying to solve by using this process. They should ask employees and other involved stakeholders for feedback to determine whether the process itself is efficient.
5. Companies Will Standardize BPA Technology
While it's essential to provide enough flexibility for the use of BPA tools and robotics, organizations are looking to standardize BPA practices to optimize productivity and efficiency.
Stakeholders across various business units can give feedback on automation ideas to a rules management leader. This individual can then review these notions to standardize the best BPA practices.
This business management process allows the best ideas to be formalized and set in stone so the organization can harness the most benefit from their automation tool. Over time, stakeholders can review these practices to pinpoint any inefficiencies or problems, and then adjust as needed.
In conclusion, here are the key takeaways to remember about business process automation trends-
- Most organizations are struggling to leverage their current robots to ensure they receive a return on investment. As a result, Businesses will have to scale their robotic implementation strategy.
- Generating a well-thought-out strategy can help increase the utilization rates of automation tools.
- Businesses will have to map out workflows and pinpoint inefficiencies to gain a greater understanding of the processes they want to automate with BPM tools.
- Organizations will continue to weed out processes that don't help to meet key objectives before using automation software.
- Companies will standardize management BPM practices across the organization to enforce best practices and increase utilization rates.