The Top 5 Challenges Faced in BPM (& How to Solve)
Business process management, commonly abbreviated as BPM, is the discipline that oversees and improves business processes within an organization. BPM mainly consists of business activity flow modeling, automation, implementation, control, monitoring, and refinement.
There are many significant challenges that business professionals may encounter when implementing BPM. Thankfully, BPM software and tools present solutions to a vast majority of common challenges faced while implementing BPM.
Challenges ranging from performing redundant activities to a lack of scalability can quickly thwart BPM systems. However, understanding frequent challenges and researching possible solutions can greatly decrease the likelihood of BPM initiatives failing.
5 common challenge areas of business process management accompanied by actionable solutions include-
Repetitive completion of tasks within a business process is a massive drain on labor costs and overall productivity. BPM software is a great tool to pinpoint where unnecessary or redundant tasks are being performed in order to take the proper steps to eliminate them.
Process automation is also helpful for increasing business process efficiency. Instead of having an employee manually do a task, process automation will perform the task flawlessly and swiftly.
Business process management that uses process automation can decrease stress levels for everyone involved, as the task will be performed the same way every time. The standardization that process automation provides is significantly beneficial for audits and forecasting initiatives.
Two additional benefits to process automation include a decrease in human error and higher levels of employee morale. When workers are not performing redundant and nonengaging tasks such as data entry that could easily be automated through BPM software, they are more likely to have higher morale, motivation, and engagement levels.
BPM software provides a centralized communication platform that allows users to interact with one another in real time. Not only does this increase collaboration potential but it also avoids occurrences of employees working off outdated information.
Implementing BPM collaboration tools makes file sharing and messaging incredibly easy. As an added bonus, many BPM software platforms have mobile accessibility capabilities that allow employees to communicate with one another regardless of their physical location.
Collaboration tools are particularly helpful when working between separate storefront locations or with third party businesses. All parties given access to the communication platform will be able to see real time updates and engage with others instantly.
A primary objective of proper BPM is not only process improvement but additionally a higher level of control over business processes. Without a solid BPM system in place, it can be difficult, if not impossible to track business processes and their completion.
There is a wide range of different factors to consider every time a business process is undertaken. These factors include set deadlines and designated employee names but can be much more extensive depending on the complexity of business processes at a specific company.
Thankfully, BPM software provides businesses with the tools needed to control business processes expertly. Dashboards and data charts present visual aides from which to monitor the progress and execution of various business processes.
Challenges business process management face include meeting customer demands and market trends that are constantly evolving. Factoring in changes in company objectives, demands, and needs it becomes clear that an adaptable system is a must for successful BPM.
BPM software addresses all these concerns, granting businesses with incredible flexibility and adaptability. Process management software can even be customized to suit specific business requirements and demands.
Another way that BPM software supplies businesses with increased agility is through scalability. As business processes improve, companies may be in a position to develop or even expand their existing business operations by opening up a new storefront or undertaking new opportunities.
A great BPM software program will seamlessly integrate into expanding operations. Implementing BPM software to new ventures is a great way to imitate the success that the software program afforded a company previously.
When first implementing BPM software businesses can expect operations to slow for a small period of time while everyone on board adjusts. Instead of panicking and assuming that BPM software is not providing benefits, businesses must recognize that the onboarding process is crucial to successfully implementing BPM software.
BPM software kickstarts process improvement and process management initiatives all while measuring process performance. With the data that BPM software measures and monitors, businesses can easily identify bottlenecks and redundancies that are making their business processes less efficient and productive.
Undertaking corrective action in accordance with problem areas that BPM software identifies will majorly increase performance, and as a result, overall productivity. When productivity is optimized, businesses can better secure a competitive advantage and increase their bottom line profitability.
- Business process management includes business activity flow modeling, automation, implementation, control, monitoring, and optimization.
- BPM software provides many solutions for common BPM challenges ranging from communication issues to lack of scalability.