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How Information Systems Help Collaboration in the Workplace

how information systems help collaboration in the workplace

Though many people sit down to eat supper each night, few think about where that food originated and how it arrived on a plate. Unfortunately, a steak doesn't just fall from the sky and land magically on a person's lap.

The meat went from a farm to a processing facility to a transport vehicle to a grocery store. Thousands of individuals collaborated throughout the entire process to ensure the meat arrived safely and on time.

Though every business process involves some level of complexity, it's possible to complete every required task and project with the help of others. Ensuring a business environment provides the best tools for employees to collaborate and share information is the only way to maximize efficiency and meet consumer needs.

One of the most frequent ways to ensure employees can work together is through implementing a full-service information system.

Read ahead to learn about information systems and how they work to improve collaboration and streamline operations in the workplace-

  • The mere presence of other employees can improve individual performance
  • Virtual teams perform better than face-to-face teams
  • Most effective teams have one analytical member on board
  • The best teams communicate outside of formal meetings

What is a Collaboration Information System?

A collaboration system is an IT-based set of software and tools designed to unify workers and/or management who are working on a related process or the same task.

It assists in uniting everyone to finish their work and meet the objectives that the process necessitates. Because a collaboration information system is a multi-user network, team members can access the part of the data required to meet a goal.

An example of a CIS may include instant messaging software that allows workers to communicate and share files that help to accomplish a task.

A digital whiteboard, or touch screen board connected to software, is also an example of a collaboration information system that helps individuals work together to complete a project.

The Importance of Collaboration Systems in Business

Because completing business activities require collaboration between various departments, utilizing an information system is an essential tool to ensure company goals are met. It provides a mechanism for team members to share knowledge and expertise with other members so a project can be completed accurately and promptly.

For example, a collaborative web-based mind mapping tool allows employees to structure ideas while other members can make updates to the map simultaneously. Because there is not a constant back and forth between members through email or phone calls, it's much simpler to complete the project at hand.

An organization can use collaboration tools to maximize efficiency in the workplace and decrease the need for in-person meetings and communication through traditional methods. It also is helpful for remote workers or off-site managers, who can contribute to the project without being physically present at the organization.

Components of a Collaboration System

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There are several different components of a system that values collaboration, including-

1. Data

In this component, there are two separate types of data. Project data is all of the information generated from a specific project, such as transactions, records, or user data. If there is a recommended solution to solve a business problem, the project data would include a document that describes this solution.

Project metadata is all of the information required to handle a project. This may encompass employee schedules, to-do lists, company budgets, or management-related information. An information system can help to organize and aggregate all of the data into one location so everyone can access it when they are working on a project.

2. Hardware

There are various hardware tools utilized to optimize collaboration and ensure communication across multiple devices in the workplace. Examples include interactive projectors (digital whiteboards), computers, iPads, smartphones, or any other types of systems that can be touched. Maintaining these systems is essential as these are the places where data is uploaded and stored.

Because digital technologies are currently integrated into everyday objects, organizations are increasingly less focused on the hardware component of collaboration systems. However, it is still critical to ensure proper hardware devices are employed as many digital files can be uploaded and shared with them.

3. Software

Different information systems remain the newest and most intuitive way to promote collaboration and knowledge-sharing. As time progresses, there are more options available for organizations that want to increase productivity and ensure projects are completed promptly.

By utilizing the software component of a collaboration system, employee morale will increase as everyone has all of the necessary information to perform their jobs. Management can gain access to these systems and use a set of KPIs to track employee productivity.

As a result, the company can streamline several areas of the organization, such as the supply chain, inventory, accounting, marketing, or customer service.

4. Procedures

Procedures are the various policies that dictate how a business intelligence solution will run in an organization. IT or a computer science specialist will code software to perform specific tasks to maximize efficiency and ensure everyone has access to the proper information.


It's essential to put the proper policies in place to ensure workers can collaborate effectively when completing a task. If the software systems or other tools are not functioning properly, employees will be unable to work as productively as they should.

  • Microsoft teams
  • Google docs
  • Google sheets
  • Skype
  • Zoom
  • Google Slides
  • Zimbra
  • Box
  • Xender

5. People

For people to collaborate properly, they need to be able to maximize problem-solving, share knowledge, and make quick decisions. A properly functioning set of software tools can provide the assistance needed to ensure workers can carry out these functions.


Because accurate and non-duplicate data inputs are correlated to good decision-making, IT professionals have a responsibility to program software to weed out incorrect data. However, individual workers also have a responsibility to ensure their inputs are reliable to ensure collaboration efforts are streamlined.

Key Takeaways

In conclusion, here are the key takeaways to remember how information systems help collaboration in the workplace-

  • Collaboration systems include a network of tools and technologies utilized to maximize knowledge-sharing and helping everyone work together to meet a specific goal.
  • Because completing business activities require collaboration between various departments, utilizing an information system is an essential tool to ensure company goals are met.
  • The five components of an information system include data, hardware, software, people, and procedures. Various software and hardware solutions provide the tools needed to streamline collaboration in the workplace. Data inputs must be accurate, hardware must be well-maintained, software tools need to be programmed properly, and people need to have the skills and tools available to work together.