What is Predictive Scheduling and Why Does it Matter?

what is predictive scheduling and why does it matter

What is Predictive Scheduling?

To combat the instability of many employee roles, predictive scheduling will provide employees with various benefits ranging from a good faith estimate of their work schedules posted in advance to predictability pay compensation. Across the United States, predictive scheduling laws are increasing in popularity, requiring employers and employees to make various scheduling adjustments.

Predictive scheduling largely affects workers in the hospitality, retail, and food service industry who are especially vulnerable to on call employee scheduling. On call scheduling is an employee scheduling practice that requires employees work shifts with very little or no advance notice provided.

On call scheduling is largely considered advantageous for business owners due to the flexibility it affords, but it is severely detrimental to the overall fairness of the employee scheduling process. Predictive scheduling laws seek to decrease these unfair employee scheduling practices and create a fair workweek for all workers.

There is no centralized model for employee predictive scheduling laws. Depending on where your business is located geographically, predictive scheduling laws vary greatly. For business owners that own multiple locations in varying jurisdictions, audits are highly recommended by business experts.

For instance, while New York City requires employers to post schedules three days in advance, San Francisco requires employers to post schedules two weeks in advance. In New York City employers are prohibited to make any changes within 72 hours of an employee shift, while in San Francisco last minute changes require predictability pay compensation.

Whether you are a small business owner or manage a large corporation, predictive scheduling may feel difficult to navigate. Employers need to understand the predictive scheduling laws that affect their business in order to avoid noncompliance.

Although it is easy to assume predictive scheduling is only beneficial to employees, there are also advantages for business owners to consider. Satisfying predictive scheduling requirements can actually decrease employee turnover and increase employee retention rates. Additionally, top talent employees are more likely to want to work at a business that they feel respects employee time and personal lives.

With the cost of replacing an hourly employee estimated to be around $2,500, higher employee retention rates can boost your business's bottom line profitability. The decrease in stress that employees experience with predictability pay and an optimized work life balance will likely also result in a higher workplace productivity level.

Another benefit of predictive scheduling laws for business owners is an increase in employee scheduling efficiency. When employers need to schedule smarter instead of relying on last minute on call employee scheduling practices they are required to schedule more efficiently.

Part time and minimum wage hourly employees are especially benefited by predictive scheduling. Due to hospitality, retail, and food service industry workers being the most susceptible to on call scheduling, employees who work in those industries are most likely to enjoy predictive scheduling advantages.

Providing advance notice regarding employee schedules promotes a healthier work life balance and financial assurance for workers. When employees are unsure how many work hours they will be provided it is understandably difficult for them to feel secure in their role.

Employees who are not provided advance notice about their schedules are also less likely to be able to make their shifts which negatively influences employee attendance levels. When businesses provide employees with advance notice they allow their workers to make commitments outside of work, ranging from childcare arrangements to medical appointments.

There are various tools that can be used for navigating predictive scheduling requirements ranging from a scheduling app to workforce management software. In fact, many business owners have found that investing in a scheduling app that gives employees the opportunity to volunteer for shifts and facilitate schedule changes can majorly increase employee morale and decrease scheduling issues.

Conclusion

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  • Predictive scheduling has benefits for both employees and employers. Employees who are the most benefitted by predictive scheduling are part time and minimum wage hourly employees as well as employees who work in the retail, hospitality, or food service industry who are especially susceptible to on call scheduling practices.
  • Employees enjoy a healthier work life balance when given advance notice regarding upcoming shifts, including the ability to plan outside obligations such as childcare arrangements.
  • Predictive scheduling requirements benefit business owners through higher employee retention and productivity rates.
  • Employers must adhere to predictive scheduling laws including varying requirements to pay employees for last minute shift changes or providing schedules in advance.
  • Depending on geographic location, employers must provide employees with advance notice regarding upcoming shifts. In New York City employers must provide schedules three days in advance, while in San Francisco employers must provide schedules two weeks in advance.
  • Tools that can help with navigating predictive scheduling requirements range from workforce management software to scheduling app installation.
  • A scheduling app allows employees to easily make schedule changes and volunteer for open shifts.