In looking at a host of products, it was simply the best performer in restaurant accounting. The speed at which they handle the enterprise level business intelligence needs of five guys, everyone here was just blown away.
We’ve never seen a restaurant accounting software handle so many locations, so many reports, so fast. For us, it’s like a utility knife right? My finance teams can use it, my purchasing teams can use it, my workforce management teams can use it, my ops teams can use it, my training teams can use it. We’re also putting in some data around our secret shopper program and customer service as well. So, for us, we are able to put all restaurant accounting from all aspects of our business into our restaurant software and find corollaries where we didn’t know they existed before. There’s no part of our business that does not use the restaurant software both domestically and globally. Being able to handle exchange rates, especially being able to customize the restaurant software to fit your needs. Meaning in the US I can choose to see all sales across all products across all countries in US dollars. But the Netherlands team can opt to see it in Euros right? My Hong Kong team can opt to see all their business intelligence reporting in US dollars and that reporting is done on the fly to make it very valuable for the team in that market.
I’ve never seen a restaurant accounting software be so flexible and we’re just thrilled for how it works for us. So Altametrics workforce management software and delivery, it’s been critical for us being able to absorb and understand how deliveries impacted our business. Delivery has been a big disruptor in the food service industry in the US as a whole. We’re trailing the rest of the world because this happened globally many years ago, but being able to see, to download the details at the store level, area level, regional level and then being able to break it out by vendor. It allows us to be very very nimble in the decisions we make and how we run the business.
We can train most folks to use the restaurant software within about two to three minutes and from there they just run with it right? There’s not a very steep learning curve so by playing it across the enterprise was very very easy for us. So we were very pleasantly surprised at how fast folks picked up and gained value from the tool across the organization.
As we grow we keep finding new things that we didn’t know that it could do for us right? We’re looking at other restaurant software or other tools to sort of supplement it. They said no, it can do it. Here’s a business intelligence report, let me show you, right? So we’re always happy with some of the new things popping up in the restaurant software and it’s just become critical for everything that we do.
I’ve actually been in board meetings and some will bring up, well I wonder what you do if you know some factor or some question regarding sales or product mix. I can simply pull out my phone and pull the business intelligence up right there in the meeting and I’ll get hey were did you get that from and how did you get that so quickly. Yeah, it makes me look good. We’re actually not yet using all that the restaurant software can do, but that’s more on us than Altametrics. It’s just a fantastic restaurant software for business intelligence, I’ve got nothing bad to say about it.