How can restaurants collect emails or phone numbers for marketing?
Restaurants can build a contact list by offering signup forms during online ordering, placing QR codes on tables, and encouraging signups during checkout for future promotions or birthday discounts.
Restaurant Marketing Ideas That Actually Drive More Customers
Rising Food Costs, Tight Labor Market, and High Competition
Running a restaurant isn't easy. Costs keep going up - ingredients, staff wages, even utility bills. On top of that, you're competing with dozens of other restaurants, food delivery apps, and fast food chains. Just having good food and friendly service isn't enough anymore. You need to actively find ways to bring more customers through your doors.
That's where marketing comes in. But let's be honest - many restaurant owners don't have time to figure out complicated marketing plans or spend big money on ads. That's okay. The good news is, there are simple and low-cost ways to get more attention and attract new customers.
Here's something interesting - according to Google, about 4 out of 5 people use search engines to find local businesses. That means if someone's looking for a place to eat in your area, they're probably searching online. If your restaurant doesn't show up - or if your profile looks empty - you're missing out on real customers
Optimize Your Google Business Profile and Local Listings
If there's one simple thing every restaurant should do to attract more customers, it's making sure they can be found online - especially on Google. When someone types "best burgers near me" or "Italian restaurant open now," Google shows a list of local options. If your restaurant doesn't show up or has missing details, chances are people will skip over it.
That's why keeping your Google Business Profile up to date is so important. According to Google, businesses with complete profiles are twice as likely to be considered reputable. It's free to claim and update your profile, and it only takes a few minutes to do.
Here's what you need to check -
- Make sure your restaurant name, address, and phone number are correct.
- Set your business hours, including holiday hours.
- Add photos of your food, dining area, and menu - people eat with their eyes first.
- Include a menu link if you offer online ordering or takeout.
- Choose the right category (e.g., "Mexican restaurant" or "Pizza delivery").
Don't stop at Google - also check your listings on Yelp, Facebook, TripAdvisor, and local directories. Consistency matters. If your hours or phone number are different in each place, it can confuse customers and hurt your ranking in search results.
Finally, encourage your happy customers to leave reviews. More reviews (and good ones) help build trust and improve your visibility online. Respond to reviews too - it shows you care and helps you stand out.
Make the Most of Social Media
Social media is one of the easiest and most affordable ways to market your restaurant. You don't need to be a tech expert or have a huge following to make it work. What matters most is showing up consistently and sharing the kind of content that makes people want to visit.
Start by focusing on just one or two platforms where your ideal customers hang out. For many restaurants, that's usually Instagram and Facebook. If your place attracts a younger crowd, TikTok can also be a great option.
You don't need fancy equipment - just use your phone to take clear, natural photos of your food, your team, or even a fun moment in the kitchen. People love seeing what goes on behind the scenes. You can also share -
- Daily specials
- Customer favorites
- Polls or questions (e.g., Which burger should we bring back?)
- Staff shout-outs or birthdays
- Short videos showing how a dish is made
What really matters is engagement. That means replying to comments, liking posts from local followers, and thanking people who tag your restaurant. Social media isn't just a billboard - it's a conversation.
If you're posting often but not seeing results, try adjusting your timing or using local hashtags like
Offer Time-Limited Promotions
Sometimes people just need a little push to choose where to eat - and a time-limited promotion can be that extra nudge. Whether it's a special deal on a slow day or a limited-time dish, short-term offers make customers feel like they need to act now or miss out.
Here's why this works- people naturally respond to urgency. When something is only available for a short time, it feels more special and valuable. A study from the Journal of Retailing found that limited-time offers increase the likelihood of purchase by over 30%.
You don't need to give away huge discounts to get results. Here are a few low-cost ideas -
- "Buy one, get one 50% off" on weekdays
- Free dessert with any dinner after 8 p.m.
- Lunch combo deals available only Monday to Thursday
- Special menu items available for one week only
- Happy hour with drinks or appetizers at reduced prices
Make sure to clearly promote these deals - both online and in your restaurant. Post on social media with eye-catching images, update your Google Business profile with current offers, and add signs or table tents inside your restaurant.
The key is to keep the offer simple and easy to understand. Too many conditions or confusing rules will turn people off.
Finally, track what works. See which offers bring in more foot traffic or online orders. Over time, you'll learn which promotions give you the biggest return - and you can repeat or improve them.
Start an Email or SMS List
Many restaurant owners overlook email and text message marketing, thinking it's only for big chains. But in reality, building your own list of customers is one of the most powerful tools you can use to stay connected and drive repeat business - no matter your size.
Here's why it matters- when you post on social media, only a small percentage of your followers actually see your content. But with email and SMS, you're reaching people directly - right in their inbox or phone. According to HubSpot, email marketing has an average return of $36 for every $1 spent.
You don't need thousands of subscribers to start. Even a list of 50-100 loyal customers can make a difference. The key is to start collecting contacts now so your list grows over time. Here are a few easy ways -
- Ask customers to sign up when they order online.
- Include a QR code on receipts or table tents.
- Offer a small reward, like 10% off their next visit, for signing up.
Once you have a list, keep your messages short, friendly, and useful. Send updates about new menu items, weekly specials, holiday hours, or special offers. You can also send a simple thank-you message or a birthday coupon - these little touches help keep your restaurant top of mind.
Be respectful with timing. One message per week is usually enough. And always make it easy for people to unsubscribe if they want.
Use Table Tents, Receipts, and Takeout Packaging
When customers are already at your restaurant or picking up their food, you have a great opportunity to market directly to them - without spending extra on ads. Simple, low-cost materials like table tents, receipts, and takeout packaging can be powerful tools to promote specials, loyalty programs, or events.
Table tents are small signs you place on tables or counters. Use them to highlight -
- New menu items
- Upcoming events (like live music or trivia nights)
- Limited-time offers or happy hour deals
- Ways to follow your restaurant on social media
Since guests spend time looking at the table while waiting for their food, table tents grab their attention naturally.
Receipts are another valuable spot to communicate with your customers. Adding a message about a discount on their next visit, a reminder to join your loyalty program, or a QR code that links to your website or social media page is easy and effective. Many restaurants report that even small messages on receipts can boost repeat visits.
If you offer takeout or delivery, use your packaging to spread the word. Stickers or printed messages on bags, boxes, or cups can promote your restaurant's social channels, encourage customers to leave reviews, or announce upcoming promotions. This turns every order into a mini advertisement and keeps your restaurant top of mind.
The best part? These marketing touches are inexpensive, easy to update, and reach people at the perfect time - when they're already enjoying your food.
Partner With Local Businesses to Cross-Promote
Working with other local businesses is a smart way to get more customers without spending a lot of money. When you team up with nearby shops, gyms, salons, or offices, you tap into their customer base - and they get to do the same with yours. It's a simple way to reach new people who live or work nearby and are likely to visit your restaurant.
Start by thinking about businesses that share your ideal customers. For example, if you run a family-friendly restaurant, partner with a local daycare or toy store. If you're a lunch spot, connect with offices or coworking spaces nearby.
Here are some easy ideas for partnerships -
- Offer discounts for employees of a neighboring business.
- Provide gift cards or coupons to local gyms or salons for giveaways.
- Host joint events, like a "wellness day" with a gym where you provide healthy snacks or drinks.
- Share each other's social media posts or newsletters to reach a wider audience.
The key is to keep it simple and make sure both sides benefit. Before starting, agree on clear details like how the offer works, who promotes it, and how long it lasts.
These partnerships help build community connections and bring in customers who might not have found your restaurant otherwise. Plus, people tend to trust businesses their neighbors recommend, so you gain credibility too.
Remember, it doesn't have to be complicated. Even a small, well-planned collaboration can create new buzz and steady traffic to your restaurant.
Collaborate With Food Bloggers and Local Influencers
Partnering with food bloggers and local influencers can be a powerful way to get your restaurant noticed - even if you don't have a big marketing budget. These people already have a following of local food lovers who trust their opinions. When they share a positive experience at your restaurant, it can bring in new customers who want to try what they saw online.
You don't need to work with big-name influencers. Often, micro-influencers with a smaller, engaged local audience bring better results for small businesses. They tend to have stronger connections with their followers and can promote your restaurant more authentically.
Start by finding influencers in your area who post about food, dining, or lifestyle. Look for those who -
- Have between 1,000 and 10,000 followers
- Regularly post content with good engagement (likes, comments)
- Are located near your restaurant or target market
Reach out with a friendly message offering a free meal or tasting in exchange for a genuine review or social media post. Be clear that you want honest feedback and explain what makes your restaurant special.
Make it easy for them to share by giving them good photos, interesting facts about your dishes, or stories about your team. Authenticity matters most; people don't like posts that feel like hard sales pitches.
This kind of collaboration can boost your restaurant's visibility, help you gain social media followers, and bring in guests who might not have heard about you otherwise - all without spending a fortune.
Focus on Consistency, Not Perfection
Marketing your restaurant doesn't have to be overwhelming or expensive. The key is to pick one or two strategies that make sense for your business and do them regularly. It's better to consistently put in a little effort than to try everything at once and get burnt out.
Remember, marketing is a long game. Results may not happen overnight, but with steady action, you'll start to see more customers walking through your door and ordering from you. Don't wait for the "perfect" plan - take small steps, test what works, and adjust as you go.
By focusing on simple, practical ideas like optimizing your online listings, engaging on social media, offering timely promotions, and building local partnerships, you create a solid foundation that can keep your restaurant growing even in tough times.
Above all, keep your customers in mind. Listen to their feedback, make them feel appreciated, and show up consistently wherever they spend time - whether online or in your neighborhood.
Start with just one or two ideas from this list, and build from there. Consistency and patience will help your restaurant stand out, build loyalty, and bring in more guests without breaking the bank.
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Frequently Asked Questions
What kind of promotions work best for restaurants?
Limited-time offers, weekday specials, and simple discounts tend to create urgency and attract more guests.
How do I track if my marketing ideas are working?
Monitor changes in foot traffic, online orders, social media engagement, and redemption rates of promotions.
How do I choose which social media platform is best for my restaurant?
Focus on where your target customers spend time - Instagram and Facebook are popular for most restaurants, TikTok works well for younger audiences.
What types of posts get the most engagement on social media?
Posts with mouth-watering food photos, behind-the-scenes stories, customer shout-outs, and interactive polls usually perform best.
