What Does Business Growth' Really Mean?
Business growth is essential for both business success and bottom line profitability.
What is Business Growth?
An alternative definition of business growth is the expansion of a company occurring in one or multiple ways. From a marketing strategy to business model updates there are virtually endless opportunities for a business to grow.
A crucial consideration for whether something occurring in a business can be defined as business growth is if that occurrence can be measured. If something can not be measured, it is difficult, if not impossible, to determine that it is growing.
Growing business sales and success is a primary motivator of many people that start a company. However, while the large majority do, not every company considers sales and business success as their top priority.
Some businesses want to make sure that their employees or customers stay their top priority. For these companies, growth strategies might focus more on both the overall customer and employee experience.
To encourage growth business strategies, plans, and objectives should be in alignment and complementary to one another. In fact, a business growth strategy should be considered throughout everything ranging from the initial business plan development to product line improvements.
Growth vs Growth-Driven Business
While a growing business is primarily focused on fast results, a growth-driven business is focused on long term, sustainable business growth. 5 crucial considerations for better understanding the difference between growth vs growth-driven businesses include-
1. Marketing and Sales Relationship
A common misconception that marketing department personnel hold regarding the sales department is that sales representatives do not understand the persuasive power of marketing materials. On the other hand, 80% of full time sales professionals express that marketing professionals do not understand real world sales strategies.
Compatibility between marketing strategy and sales strategy is essential for developing and maintaining business growth strategies long term. Companies should make sure that the two departments have growth goals to work towards accomplishing together.
2. Customer Journey
A growing business is primarily focused on obtaining new clients and new markets rapidly. Alternatively, a growth-driven business is focused on long term customer base retention.
The growth goals based focus of a growth-driven business leads to the retention of new customers long term. Alternatively, a growing business may boast high numbers of new customers temporarily but then fail to retain those new customers long term.
Growth-driven companies are purposeful in every step of the customer journey, from initial awareness to the brand ambassador stage. These growth-driven companies understand that business success is highly dependent on long term customer retention.
3. Brand Development
Defining a brand requires a comprehensive understanding of both the business model and growth goals that the company holds. In fact, a company's unique brand should be considered in everything from its customer service interactions to its social media presence.
4. Market Focus
A growth-driven company is passionate about customer service for both new customers and long term clients. Growth driven corporations make sure to understand any new market before entry, even anticipating market changes before they occur.
For a growth-driven company, business success often looks like making sure that customers are provided with not only a product line that is great but universally excellent customer service every step of the way.
5. Technological Investments
A growing business may not accomplish this same proactive technological investment due to a lack of capital or pursuit of a growth goal that is skewed. For instance, hyperfocus on a sales or marketing strategy by a growing small business or new business could result in insufficient capital available to address an oncoming market crisis.
The Importance of Business Growth
Potentially the most widely recognized reason that growth is important is the increase in profitability that companies experience as a result. Increased profitability gained through making more sales supplies a company with additional resources.
Another prominent reason that growth is important is that it provides the ability to onboard more employees. Maintaining the correct amount of employees on staff assists with everything from customer service capabilities to product line improvements.
Additionally, employee retention rates can rise during times of growth, especially when growth goals and employee goals align. With more employees on staff, growth goals can be added to and new opportunities can be explored.
Growth can allow a business to take advantage of new opportunities that may not have been attainable otherwise. For example, a small business may successfully enter a new market with the extra capital and human resources it obtained during business growth.
A product line or services offered by a company may be expanded as a direct result of business growth. Not only do product line and service expansions help business profits increase, but they can also provide a competitive edge.
When a company has secured a competitive edge it is much easier to obtain larger market shares. With an increased market share percentage, continuous customer base expansion is likely, if not guaranteed.
Gaining and maintaining a competitive edge depends on continuous innovation. As such, both small businesses and large corporations should make sure to look for growth opportunities consistently.
The development of a solid brand and reputation for great customer service will attract even more new customers over time. Then, the compatibility between brand reputation and customer service experiences will increase the likelihood of a company retaining new customers long term.
4 Types of Business Growth
Learning more about each of these 4 types of growth can help business strategy efforts be more successful and organized.
1. Organic
Organic growth consists of visible and tangible company growth ranging from new products produced to a new business storefront opening. As more products or services are offered and sales increase, organic growth often necessitates more physical space to serve customers.
For a new business or small businesses entering a new market without sufficient inventory, organic growth is a great strategy choice. However, it should be noted that an organic growth strategy is not sustainable in the long term.
2. Strategic
One reason that it is crucial to finish the organic growth stage before entering the strategic growth stage is due to the resources needed. Ideally, the organic growth stage will have produced a sufficient amount of capital for a company to invest in growth goals that are long term.
Business planning initiatives should always make sure to take strategic growth into consideration. Strategic growth strategy examples range from releasing new products for a product line to marketing strategy updates targetting a specific new market audience.
3. Internal
Internal growth is often utilized between an organic and strategic strategy due to its ability to optimize resource usage without necessitating a large financial investment. Instead of investing into expanded production and business developments, internal growth aims to use resources more purposefully.
Examples of internal growth may include a leaner business strategy or business model changes for resource optimization. Although internal growth may initially appear intimidating to team members, it is well worth the effort to accomplish optimal usage of available resources.
4. Partnership, Acquisition, or Merger
This strategy can facilitate an easier entry into a new market while also expanding an existing customer base. Additionally, expanded production capabilities can make the creation and introduction of new products go much more smoothly.
Another notable benefit of executing an acquisition, partnership, or merger is the potential to help business innovation and increase the likelihood of business success through collaborative efforts.
4 Main Strategies for Business Growth
Properly using these growth strategies can result in long term business success and increased profitability. The 4 strategies consist of the following types-
1. Product Development
An example of product development could be a toy product line expanding to include card games.
2. Market Development
An example of market development could be a toy company opening a new business location in another country.
3. Diversification
An example of diversification could be a toy company creating machinery parts to sell directly to industrial clients.
4. Market Penetration
An example of market penetration could be a toy company lowering the price of their best selling product.
How to Write a Business Growth Plan
The ending of each quarter is a great opportunity for companies to evaluate which growth goals were accomplished and which still need attention. Growth plans are often crafted with the understanding that they will be provided to investors and therefore are highly focal on revenue.
Many professionals have noted that writing a growth plan is similar to business plan composition. Information provided in the growth plan should include-
1. Expansion and growth opportunities
2. Fiscal growth goals
3. Marketing strategy specifics
4. Fiscal strategy outline
5. Employee scheduling requirements
Conclusion
- Business growth is crucial for bottom line profitability and business success.
- There are important differences between business growth and growth-driven businesses that every business should be aware of.
- 4 types of business growth include organic, strategic, internal, and lastly- acquisition, merger, or partnership.
- 4 strategies include product development, market development, diversification, and market penetration.